Ensure effective processes as your organization scales

Many fast-growing organizations are focused on execution, and that means process and documentation take a back seat. Sugarwork enables you to capture tacit knowledge from across different teams and departments, and generates process documentation instantly.

Goodbye ad hoc processes.
Hello structured knowledge capture.

As organizations grow, process documentation falls behind. Getting a clear, complete picture of the process — including an accurate understanding of each step, the time it takes to execute, and diagnosing why breakdowns and bottlenecks happen — becomes a big challenge.

With Sugarwork, organizations have an AI solution that provides a structured approach to capture undocumented knowledge across departments, and translates captured knowledge into process documentation that can be leveraged immediately.

Choose a template or create your own, and track progress through the process

Select pre-built templates to capture knowledge or customize questionnaires according to your needs.

Management is able to keep an eye where the organization is in the process, and the depth and quality of knowledge being captured.

Access knowledge in the format most suitable to your needs

Choose which formats you want to leverage for your captured knowledge. Choices include process overviews, process mapping visualizations, RACI documents, and checklists.

Or, employees can access the knowledge they need through conversational AI.

How it works

  • Employees share targeted knowledge through video, guided by structured conversation templates.

  • Sugarwork captures the conversations, and generates documentation from them, in your preferred formats.

  • Employees access knowledge as needed, through documentation outputs or with conversational AI.

What our customers are saying

"Sugarwork filled a gap in our toolbox that workflow management tools don't cover, with relatively low effort. The outputs were a game-changer, generating quickly what would have taken hours or days, and providing out-of-the box documentation that we could leverage immediately."

Jeannie Barnes,
Commercialization Manager, Supergoop

Need to
document processes as
you scale?

Get in touch to discuss how Sugarwork can help!
Drop us a message at hello@sugarwork.com