Resources
Discover the latest research and best practices around knowledge management with Sugarwork
How an $800MM Nasdaq med-tech company leveraged Sugarwork to stop the retirement brain drain
Sugarwork recently worked with an $800MM Nasdaq-listed leading supplier of medical devices and components to niche markets in the health care and medical industry. It had around 750 employees, of which one third — the engineering and R&D department — were college-educated in engineering or related fields, and the other two thirds were highly skilled blue collar workers.
The CEO view: David Battat on the strategic and tactical value of Sugarwork
David Battat led an $800MM Nasdaq-listed medical supplies company as CEO for nearly 14 years until its acquisition in August 2024. He made the initial decision to partner with Sugarwork to ensure the organization could retain knowledge from highly-skilled, hard-to-find employees. But he quickly realized that Sugarwork was also a strategic tool. We asked him a few questions about his view on Sugarwork from a management perspective.
How Supergoop leveraged Al to bring clarity and efficiency to their commercialization process
Supergoop is a fast-growing CPG company that has taken a new approach to skincare, by making SPF fun and easy to wear. It integrates sunscreen into a wide range of skincare and beauty essentials, ensuring that each product is highly personalized to suit different skin types and lifestyles.
Unlocking tacit knowledge: the next frontier in GenAI for enterprises
The main types of GenAI enterprises are using today, and how a new approach can help speed up employee onboarding, improve customer retention, and reduce labor costs.
50%+ of retiring workers are in leadership positions: here’s how to retain their institutional knowledge
Aging is affecting every aspect of business operations — but the message just hasn’t gotten through to business leaders.
Sugarwork has successfully completed a System and Organization Controls (SOC) 2 Type II audit
We are excited to announce that Sugarwork has successfully completed a System and Organization Controls (soc) 2 Type II audit, performed by Sensiba LLP (Sensiba).
Restructuring? You may be leaving tens of millions of dollars on the table.
Learn about an under-the-radar risk which, if managed properly, can be an enormous opportunity to set you up for success.
Institutional knowledge is a $47 million/year opportunity for US businesses — here's how to approach it
The average large US business loses tens of millions in productivity each year due to inefficient knowledge sharing. So how can you transform this into an opportunity?
How an AI data solutions company captured critical knowledge during a transformation
Appen is a publicly listed company (ASX:APX) powering innovative AI applications for global brands such as Microsoft, Amazon, Google, Salesforce, Oracle, and more. Their expertise is in model tuning, validation, and benchmarking to ensure enterprise AI models enhance customer experience.
How Sugarwork helped Appen reduce onboarding time by 70%
We spoke to Mo Chahdi, Global VP of Employee Experience at Appen, about how the business leveraged Sugarwork to speed up employee onboarding and time to productivity, and its value to management teams wanting to understand how knowledge and productivity are shared across the organization.