Reduce processing mapping
time by 90%

Process mapping can often take a back seat to execution, but efficient, well-documented processes can unlock enormous value for any organization. Sugarwork enables you to capture tacit, undocumented knowledge from across different teams and departments, and leverage this to generate process documentation instantly.

A typical approach to process mapping involves an external consultant or internal project lead, who interviews stakeholders to manually map processes and create and refine documentation. But this approach is time-consuming and expensive.

With Sugarwork, organizations have an AI-powered solution that provides a structured approach to capture undocumented knowledge, and translates captured knowledge into process mapping documentation that can be leveraged instantly.

Benefit from a structured, automated approach

Receive process documentation in formats
you need

Choices include process overviews, process mapping visualizations, RACI documents, and checklists.

Deploy as needed for fast, effective results

Since Sugarwork removes the time costs associated with manual process mapping, you can deploy it as needed across different teams and departments.

How it works

Employees share targeted knowledge through video, guided by structured conversation templates.
Sugarwork captures the conversations, and generates documentation from them, in your preferred formats.
Employees leverage the documentation as needed.

What our customers are saying

"Sugarwork filled a gap in our toolbox that workflow management tools don't cover, with relatively low effort. The outputs were a game-changer, generating quickly what would have taken hours or days, and providing out-of-the box documentation that we could leverage immediately."

Jeannie Barnes
Commercialization Manager, Supergoop