Pinpoint where to invest in automation and AI

Before your make your processes more efficient with AI, you need to understand where to focus. Sugarwork unlocks operational wisdom from employees so you know where to make the most effective investments. 

Screenshot of a project management or collaboration software interface with a navigation menu on the left and a main content area on the right. The main area displays a question about marketing and sales collaboration challenges, with a colorful project timeline or chart partially visible at the bottom. The interface includes user comments with colored initials and roles.

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AI unlocks huge efficiency gains, but you need employee knowledge to know where to start.

Without understanding what your employees know about how processes work in your daily operations, you risk putting money into the wrong solutions, building ineffective AI agents, or simply losing knowledge through employee turnover.

That’s where Sugarwork comes in. Our solution captures your employees’ operational wisdom so you can quickly understand what they know, helping you objectively identify where AI-driven automation can create real value.

How it works

Every organization and department has processes that can be optimized or automated. Here’s how Sugarwork helps you figure out where to start. 

You identify the departments, divisions, or areas where you need to understand what your workers know, or believe there is an opportunity to streamline processes with AI and automation.

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Screenshots of digital course cards for various cloud engineering topics, including 'Cloud Security Engineer' and 'Senior Data Engineer,' displayed on a vibrant, swirling purple and blue digital background.

Sugarwork captures knowledge from your employees through structured video interviews, and generates process mapping documentation from them, in formats including overviews, visualizations, RACI documents, and checklists.

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A project management report with a RACI analysis table dated March 12, 2024, and a process map with colored sections and task flow lines, showing task statuses and responsibility roles.

The Sugarwork team works with you to identify where to automate and which AI solutions and partners to work with. 

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Screenshot of Sugarwork AI interface with options for process management templates such as Transition Guide, Process Map, Key Themes and Takeaways, and Custom Output. There is a chat window with a question about an expert named Sally, and an answer indicating Sally leads the Quality Assurance team.

What our customers are saying

Press the contact below to get in touch — we look forward to understanding your challenges!

See how Sugarwork can help you